Privacy Policy

I. INTRODUCTION. REGIONAL PATTERNS (CALIFORNIA)

Bitlica Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy ("Privacy Policy") outlines our data protection practices and describes the types of information we may collect when you access and use the Website available at https://bitlica.com/ (the "Website").

When we talk about personal data (or personal information), we mean any kind of information relating to an identifiable natural person, either directly or indirectly, particularly by reference to such data. This includes data that identifies an individual directly or indirectly, particularly through an identification number or one or more factors specific to their physical, physiological, mental, economic, cultural, or social identity.

Our Privacy Policy applies to all users and others who access the Website ("Users"). For the purposes of the GDPR, we are the data controller unless otherwise stated.

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW YOUR PERSONAL INFORMATION MAY BE PROCESSED. BY USING THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THIS PRIVACY POLICY.

IF YOU ARE A CALIFORNIA RESIDENT, PLEASE READ THE FOLLOWING IMPORTANT NOTICE

Under the California Consumer Privacy Act of 2018 (CCPA), California residents have the right to request:

The categories of personal information that are processed;
The categories of sources from which personal information is obtained;
The purpose for processing user personal data;
The categories of third parties with whom we may share your personal information;
The specific pieces of personal information that we might have obtained about a particular user, provided that the data given in the request is reliable enough to identify the user.

Please use the navigation links throughout this Privacy Policy:

PERSONAL INFORMATION

All about the categories of information, its sources, and purposes of processing.

According to CCPA, personal information does not include de-identified or aggregated consumer information.

SHARING

How your information can be shared.

All third parties involved in processing user data are service providers that use such information based on an agreement and for business purposes.

OPT-OUT OPTIONS

If you no longer want us to collect or process your information, please contact us at support@bitlica.com. Note that opting out of data collection and processing may affect some website functions, and you might not be able to use all features of the Website fully.

REQUESTS

To submit a verifiable consumer request for access, portability, or deletion of personal data, please contact us at support@bitlica.com. Include "Your rights to maintain confidentiality in the state of California" in your request.

When submitting a verifiable request, you should be prepared to:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. This may include your name, address, city, state, zip code, and email address. We may use this information to surface a series of security questions to verify your identity. If you are making a request through an authorized agent acting on your behalf, such agent must provide written authorization or a power of attorney signed by you.
Describe your request with sufficient detail to allow us to properly understand, evaluate, and respond to it.

We will not be able to respond to your request or provide you with personal information if we cannot: (i) verify your identity or authority to make the request; or (ii) confirm the personal information relates to you. We may ask for additional information or documents to verify your identity. We may also carry out checks, including using third-party identity verification services, to verify your identity before taking any action with your personal information. This is a safeguard to prevent the disclosure of your personal information under a fake or scam request. We ensure that personal information provided in a verifiable consumer request will be used only to verify the requestor's identity or authority to make the request and not for any other purpose. We will keep it for the necessary term reasonably needed for the described purpose and delete it after the purpose is fulfilled.

We try to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we need more time, we will inform you of the reason and extension period in writing. Note that we are only required to respond to two requests per customer each year.

EQUAL RIGHTS

Nothing in how we handle your request will be interpreted as discrimination, meaning we will not set up different pricing or products or different levels or quality of services for you if you choose to exercise your rights. However, in some circumstances, we may not be able to provide services if you choose to delete your personal information from our records.

SALE OF DATA

We do not sell any of your personal data to third parties.

II. INFORMATION WE PROCESS

We may process several categories of information when you access and use the Website.

Information you voluntarily provide

We may collect, store, and process some information about you when you use the form available in the "Contact" section on the Website (the "Contact" form). If you decide to make a request via the "Contact" form, you voluntarily provide us with the following categories of information: your name, email address, the text of your message, and any files you choose to attach to your request. We use Amazon Web Services, Inc. (a subsidiary of Amazon.com Inc.) to collect, store, and process the information you provide via the "Contact" form. We use the information submitted by you solely for considering and responding to your requests (if necessary).

Information processed automatically

When you access and use the Website, some information about your device and user behavior may be processed automatically. This information is generally non-personal, meaning it does not, on its own, permit direct association with any specific individual, and we access it only in aggregated form. We process this information based on our legitimate interest in improving our Website and providing our users with the best experience. Without access to such data, we may not be able to offer all features of the Website.

Device Details When you use a device (computer, laptop, tablet, phone) to access our Website, some details about your device are reported, including "device identifiers." Device identifiers are small data files or similar data structures stored on or associated with your device, which uniquely identify your device (but not you personally). Device identifiers enable generalized reporting or personalized content and ads by third parties.

The following data can be processed:

Information about the device itself: device type, operating system type and version, model and manufacturer, screen size, screen density, orientation, audio volume, and battery, device memory usage.
Information about the internet connection: mobile carrier, network provider, network type, IP address, timestamp and duration of sessions, speed, browser and version, browser language.
Location-related information: IP address, the country code/region/state/city associated with your SIM card or device, language setting, time zone.
Device identifiers: advertising identifiers, Identity for Advertisers for iOS devices/Advertising ID or Android ID for Android devices.

Usage Details We may collect and process some data about how you use the Website, such as the frequency and duration of your activity, the source of the access request, access times and duration, actions within the Website, and other information about your use of the Website. We may also process this data to debug and test the Website.

Cookies We use cookies (small text files that may be placed on your device when you access our Website). This data is generally non-personal, and we use it based on our legitimate interest to improve our Website and provide you with the best experience. If required under applicable law, we may ask for your consent. Cookies are used to:

Provide and maintain the Website;
Understand how you use the Website;
Analyze and improve Website performance;
Understand user behavior and preferences;
Personalize the Website and provide targeted content and advertising;
Ensure security and prevent fraud;
Comply with legal obligations.

Most browsers are set to accept cookies by default, but you can always modify your settings to delete cookies or refuse them. However, if you do this, some features of the Website may not function properly.

We may share your information with third parties only in the ways described in this Privacy Policy. We may disclose your information in the following circumstances:

To service providers: We may share your information with third-party vendors, consultants, and other service providers who work on our behalf and need access to your information to perform their work. These third parties are obligated to protect your information and only use it as instructed by us.
To comply with laws and regulations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
For business transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
With your consent: We may disclose your information for any other purpose with your consent.

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

IV. DATA SECURITY

We take appropriate technical and organizational measures to protect the personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

V. CHILDREN'S PRIVACY

Our Website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at support@bitlica.com.

VI. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

VII. CONTACT US

If you have any questions about this Privacy Policy, please contact us by email at support@bitlica.com.